Assessor Resource
SFLSOP201A
Source information on floristry products and services
Assessment tool
Version 1.0
Issue Date: May 2024
This unit describes a key workplace skill for all people working in the floristry industry. They require a broad knowledge of the industry and essential product knowledge that supports many sales and operational work activities. It applies to the full range of industry sectors and environments; the floristry business could be a retail, studio or online business.
All personnel at all levels would apply this skill and it applies to a diverse range of people such as retail floristry personnel, telephone sales agents, e-business sales personnel, studio florists, floral designers, florists involved in corporate or special events and owner-operators of small floristry businesses.
This unit describes the performance outcomes, skills and knowledge required to source and apply fundamental details about the floristry industry and the various products it sells. It requires the ability to identify appropriate information sources and to research, develop and maintain a product knowledge base.
The related function of researching and interpreting specific details about flower and plant materials is covered in:
SFLSOP202A Recognise flower and plant materials.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)